Terms & Conditions
1. Orders
All orders are subject to availability. We reserve the right to refuse or cancel any order. Orders are confirmed once payment has been arranged.
2. Pricing
All prices are in GBP and include VAT where applicable. Delivery fees are shown at checkout. We strive to keep prices accurate but reserve the right to correct errors.
3. Delivery
We deliver by bicycle within Brighton and Hove on scheduled delivery days. Delivery times are estimates and may vary due to weather or harvest schedules. If you are not home, we will leave the order in a safe place or with a neighbour.
4. Freshness & Storage
Our mushrooms are harvested fresh and should be consumed within 5-7 days. Store in the refrigerator in a paper bag. We are not liable for deterioration after this period.
5. Refunds
If you are unsatisfied with your order, contact us within 48 hours of delivery. We will offer a replacement or refund at our discretion. Perishable goods are exempt from standard cancellation rights once delivered.
6. Allergens
Mushrooms may cause allergic reactions in some individuals. If you have a known mushroom allergy, do not consume our products. If unsure, consult a medical professional.
7. Medicinal Products
Our medicinal mushroom tinctures are food supplements and are not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional before use, especially if pregnant, nursing, or taking medication.